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Published Articles

Coaching for Uncertain Times: The value of coaching for organisations in changing times

In this news article we explore how we are currently coaching in uncertain times and discuss the value of coaching for organisations in changing times.

Coaching has seen a huge increase in popularity in recent years and the Chartered Institute of Personnel Development Learning and Development Survey currently reports that coaching is the second most effective development strategy, second only to on-the job training. One of the reasons for the continued success of coaching is... Read more →


SpotCoaching: A new approach to coaching for organisations operating in the VUCA environment

SpotCoaching undertook a study to evaluate the outcomes of a new delivery format for coaching in a volatile, uncertain, complex and ambiguous (VUCA) environment

Objectives: This study evaluated the outcomes of a new delivery format for coaching in a volatile, uncertain, complex and ambiguous (VUCA) environment. It reviewed the impact on individuals of making external executive coaches available for individual coaching conversations to all employees at the TalkTalk Telecom Group. The research objective was... Read more →


Your Call (SpotCoaching TalkTalk)

The telecom industry is hugely competitive and the margin for error is small. TalkTalk knew it needed to develop the right culture to stay ahead of the game, so now coaching is available for every employee, says Wendy Wilson and Dr Carmelina Lawton Smith.

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